Job Opportunities
If you are interested in joining our team, we want to hear from you. Please check our pages regularly for current postings.
National Service Dogs is an Assistance Dogs International (ADI) Accredited training facility.
NSD is committed to providing a diverse, inclusive and barrier-free environment resulting in an accessible organization for employees, customers, and other parties who interact with, or on behalf of, National Service Dogs. We strive to achieve a workplace free of discrimination of all forms, including discrimination based on mental disability or medical condition. If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.
Volunteer Coordinator
National Service Dogs (NSD) is a registered charity based in Cambridge, ON Canada, specializing in training Service Dogs for individuals with autism or PTSD and Canine Assisted Intervention Dogs for a diverse group of clients.
REPORTS TO: Director of Operations
HOURS: 37.5 hrs/week from the NSD office unless in the field working with NSD volunteers/community. Some evening and weekend work required
RESPONSIBILITIES:
Organizational
- Performs other duties as assigned in order to meet the overall goals and objectives of National Service Dogs
- Operates within the culture and core values of the organization
Volunteer Coordinator
- Develop and maintain strong relationships with volunteers and community partners
- Develop and implement ongoing volunteer recruitment strategy
- Recruit, interview, and orient new volunteers
- Onboard, train and retain volunteers
- Ensure all contracts and forms are signed by volunteers and are accurately filed.
- Engage in effective/interactive communication with staff and volunteers on a timely basis
- Develop and evaluate new avenues for volunteer recruitment
- Maintain accurate files and records (databases, and excel spreadsheets)
- Divest appropriate volunteers to programs of interest within the organization
- Provide/organize orientations and/or training for new volunteers
- Supervise and assist volunteers outside direct programs
- Track volunteer hours and maintain active volunteer database
- Maintain current and accurate volunteer records
- Organize and coordinate the Volunteer Appreciation program
- Provide main correspondence for volunteers
- Coordination and scheduling of volunteer positions
- Ongoing evaluation of volunteer program, processes and opportunities
- Collection and reporting of Volunteer program metrics
- Performs other duties as assigned in order to meet the overall goals and objectives of National Service Dogs
PREFERRED QUALIFICATIONS, SKILLS AND PERSONAL QUALITIES:
- Two years of experience in Volunteer coordination capacity
- Experience handling dogs is an asset
- Skill and competence in the use of personal computers including, but not limited to, GOOGLE Suite
- Ability to interact and deal with volunteers, staff, clients, management and the public in a variety of situations
- Ability to work efficiently under pressure and willingly accept responsibility
- Ability to work independently and take initiative
- Ability to set priorities and use good judgment
- Comfortable with public speaking
- A valid driver’s license and insurable
University (Advanced Training) Trainer
SYNOPSIS:
Trainer reports to the Ast. Director of Dog Development, or designate, and is responsible for assisting in the effective and efficient training of all dogs in the University training program.
RESPONSIBILITIES:
The Trainer works as a member of the Service Dog Training Program Team, helping implement service dog programs.
- Train and assess all assigned dogs in advanced training/University program
- Assist with User and Service Dog Placement Training sessions 2-3 times per year
- Assist with the ongoing care of dogs in University
- Assist where needed in the kennels with any cleaning, grooming, and bathing of dogs
- Maintain necessary dog files, training logs, computer records and hard copy records, phone correspondence, and email communication
- Assist the Client Services Team with follow-ups and Certification Tests
- Prepare updates on dogs in University at staff meetings.
- Maintaining an inventory of equipment and supplies and reporting needs and/or difficulties to same. (Collars, leashes, jackets)
- Support volunteers raising University Dogs
- Assist with scheduling volunteer drivers for University
- Assist in keeping the facility and trainers’ office clean and organized.
PREFERRED QUALIFICATIONS, SKILLS AND PERSONAL QUALITIES:
- Post-Secondary education
- Minimum of two years of professional dog training experience
- Knowledge of and ability to train service dogs preferred
- Experience training and teaching people
- Skill and competence in the use of personal computers including, but not limited to, Google applications and e-mail
- Ability to work with persons with disabilities and mental health diagnoses
- Ability to interact and support volunteers, staff, clients, management and the public in a variety of situations
- Ability to work efficiently under pressure
- Ability to work independently and take initiative as well as work within a team environment
- Ability to set priorities and use good judgment
- Comfortable with public speaking
- A valid driver’s license and insurable
NSD’s Accreditations
